Athena E-Services is
one of the premier boutique business process outsourcing
companies in the Philippines. Based in the Philippines'
first IT Park, Eastwood City, Athena E-Services began in
2001 with 30 employees. Today, we have grown to 145
employees. We have worked with over ten Fortune 500
companies, and we enjoy a strong reputation within the
industry in the Philippines.
Athena
E-Services fully understands the
importance of quality work delivered in a timely,
reliable and secure manner. Multiple security measures
are implemented to ensure the confidentiality of your
documents, including biometric access to areas where
projects are done, secure ftp servers for data exchange
with clients and CCTV cameras in the processing
facilities.
Athena
E-Services has been duly recognized by
clients and partners for prompt delivery and quality of
work.
Our strength comes
from our flexibility. We take pride in having a
client-centric service framework. We can meet required
capacity requirements of clients through proper notice,
we establish quality processes that mirror that of
clients, and we respond in a timely manner to all
project-relevant concerns.
Athena
E-Services is managed by a team with over
7 years experience in the BPO industry. With three
directors previously based in North America and Europe,
we have a firm understanding of the needs of
Western-based clients.
Infrastructure:
Athena
E-Services infrastructure
includes:
** Completely redundant and secure voice
and data communications
systems
** Scalable
capacity
** Multiple security access levels to
locations of data
** Commercial grade
firewall
** Advanced network security and
monitoring systems
** Redundant systems for continuous data
reception and internet
connectivity
** Dedicated high-speed internet
connections
** Active hardware, such as CCTV cameras
and biometrics access, for additional data security at
the entrances
** Uninterrupted and back up power
supply
Mission
Statement:
-
We deliver
work as it were done by our clients' best
people.
-
Our
success is measured by our client's
satisfaction.
-
We build
and sustain relationships with our customers,
employees, community and stockholders through mutual
respect and positive results.